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The Observatory Hotel Christchurch | Hotel in Christchurch

| 9.8 (265 Reviews) |  1 Bathroom
Christchurch City Centre Hotel | The Observatory Hotel Christchurch

Hotel in Christchurch City Centre, Christchurch

Victorian hotel with a 24-hour fitness center and a 24-hour front desk
A 24-hour fitness center, coffee/tea in a common area, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
The Observatory Hotel Christchurch offers 33 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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9 Hereford Street Christchurch, Christchurch, 8013, New Zealand

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shower
  • Toothbrush and toothpaste
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Bathrobes
  • Towels
  • Toilet paper
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating
  • Pillow menu
  • Premium bedding
  • Iron/ironing board
  • Phone
  • Individually furnished
  • Individually decorated
  • Desk
  • Safe
  • Slippers
  • Free local calls
Breakfast
  • Coffee/tea in common area(s)
  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 30 for adults and NZD 30 for children
  • Espresso maker
  • Electric kettle
  • Minibar
  • Coffee/tea maker
  • Champagne service
Parking
  • Onsite parking available only on request
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Uncovered self parking on site (NZD 30 per day)
  • Height restrictions apply for onsite parking
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Height-adjustable showerhead
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
Activities
  • Health/beauty spa
  • Outlet shopping
  • Casino
  • Concerts/live shows
  • Bicycle rentals
  • Art gallery
  • 24-hour fitness center
Entertainment
  • Digital channels
  • Streaming services
  • 49-inch Smart TV
  • Netflix
General
  • Meeting room
  • Conference space (269 square feet)
  • Library
  • Elevator
  • Banquet hall
  • Grocery/convenience store
  • Water dispenser
  • Front-desk safe
  • Hindi
  • Filipino
  • Korean
  • English
  • Romance packages available
  • Communal living room
  • Books
  • Renovated entire property - May 2022
  • Smoke-free property
Guest Services
  • Grocery/convenience store
  • Tour/ticket assistance
  • Luggage storage
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Concierge services
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Spa
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 10:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for continental breakfast: approximately nzd 30 for adults and nzd 30 for children uncovered self parking fee: nzd 30 per day a late check-out fee will be charged credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Aug 16, 2025 01:26:56 AM
Review Score:   10
Summary: We were truly delighted by our stay at the Observatory. In addition to being centrally located, the hotel is part of an arts center that has been reconstructed/renovated from the Christchurch earthquakes. The history is fascinating! We were treated well and felt welcome. Falling int the feather bed was like a dream after a long trip! The hotel is in walking distance of a variety of restaurants with options for breakfast, lunch and dinner. The really beautiful Botanical Gardens are also within walking distance of the Observatory, a serene and peaceful place to wander. Overall we could not have been more happy with our stay, only wish we stayed longer!
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Room Arrangement

Room Info Facilities
Observatory Deluxe Room
Room Size: 269 square feet m2
1 King Bed
Observatory Deluxe Room

General

Ping - 8, Number of living rooms 0, Square feet - 269, Grab bar - in shower, Number of bedrooms - 0, Raised toilet seat, Laptop-friendly workspace, Hand-held showerhead, Square meters - 25, Grab bar - near toilet, Wheelchair accessible, Desk chair, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Observatory Legacy room- Lower ground floor
Room Size: m2
1 King Bed
Observatory Legacy room- Lower ground floor

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Prestige Room
Room Size: 323 square feet m2
1 King Bed
Prestige Room

General

Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Separate sitting area, Laptop-friendly workspace, Square feet - 323, Bed count minimum 1, Bed count maximum 1, Desk chair
Prestige Skylight Room
Room Size: 344 square feet m2
1 King Bed
Prestige Skylight Room

General

Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Separate sitting area, Laptop-friendly workspace, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10, Desk chair
Royal Skylight Room
Room Size: 560 square feet m2
1 King Bed
Royal Skylight Room

General

Number of living rooms 0, Square meters - 52, Number of bedrooms - 0, Ping - 16, Square feet - 560, Separate sitting area, Laptop-friendly workspace, Bed count minimum 1, Bed count maximum 1, Desk chair

FAQ's

Is this The Observatory Hotel Christchurch pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Observatory Hotel Christchurch have a swimming pool?

No, this The Observatory Hotel Christchurch does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Observatory Hotel Christchurch?

Best-rates for the The Observatory Hotel Christchurch starts from $130 per night with includes Entertainment, Breakfast, Accessibility, Security/Safety, Bar, Guest Services, Internet, TV, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Toiletries, Child Friendly, Kitchen, Laundry, Air Conditioner, Wheelchair Accessible, Business Services, Parking with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is The Observatory Hotel Christchurch a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Observatory Hotel Christchurch wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Observatory Hotel Christchurch is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Observatory Hotel Christchurch?

Based on the information reported by the owner or manager, the The Observatory Hotel Christchurch indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Observatory Hotel Christchurch?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Observatory Hotel Christchurch are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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