Shangri-la Surabaya | Hotel in Surabaya
Hotel in Surabaya
Strategically located near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa center with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. Private bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
Shangri-la Surabaya is located in Surabaya.
This 357 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Designated Smoking Area, Ocean View, and several others. This is a 5 star rated property and has over 341 reviews with the average score of 8.8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 357 Bedrooms Hotel if you want to learn more about this RBO place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.
This Shangri-la Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-la Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Kid-friendly buffet
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Breakfast in the room
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Bar
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Snack bar
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Free parking
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Parking on site
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Parking
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Accessible parking
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Bathroom emergency cord
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Toilet with grab rails
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Spa/Wellness packages
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Golf course (within 2 miles)
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Tennis equipment
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Foot bath
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Spa
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Massage
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Game room
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Fitness center
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Nightclub/DJ
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Spa lounge/Relaxation area
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Movie nights
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Hot tub/Jacuzzi
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Tennis court
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Kids' club
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Sauna
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Live music/Performance
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Fitness
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Playground
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Locker rooms
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Spa facilities
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Outdoor play equipment for kids
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Facilities for disabled guests
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Elevator
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Wifi in all areas
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Hypoallergenic room available
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Non-smoking rooms
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Designated smoking area
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Air conditioning
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Safe
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Shuttle service (free)
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Laundry
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Currency exchange
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Airport shuttle (additional charge)
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Packed lunches
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Concierge
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Shuttle service (additional charge)
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Hair/Beauty salon
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Car rental
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Baggage storage
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Meeting/Banquet facilities
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Room service
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Dry cleaning
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Airport shuttle
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Ironing service
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Daily housekeeping
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Fax/Photocopying
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Tour desk
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ATM on site
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Express check-in/out
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Shuttle service
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Suit press
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Valet parking
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24-hour front desk
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Invoice provided
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Free Wifi
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Internet
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Wifi
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Outdoor pool
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Sun deck
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Picnic area
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Outdoor pool (year-round)
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Garden
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Key card access
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Smoke alarms
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CCTV in common areas
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CCTV outside property
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Fire extinguishers
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24-hour security
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Security alarm
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation sealed after cleaning
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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All plates, cutlery, glasses, and other tableware sanitized
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Breakfast to-go containers
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Delivered food covered securely
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Process in place to check health of guests
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Staff follow all safety protocols as directed by local authorities
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Hand sanitizer in guest accommodation and common areas
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First aid kits available
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Face masks for guests available
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Physical distancing rules followed
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Contactless check-in/out
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Pool bar
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Waterslide
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Kids' pool
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Shallow end
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Beach umbrellas
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Swimming pool
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Beach chairs/Loungers
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Airport pickup
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Airport drop-off
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Deluxe King Room
Room Type:
Double
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), TowelsGeneralCarpeted, Trash cans, Carbon monoxide sources, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Carbon monoxide detectorMedia & TechnologyTelephone, Cable channels, Flat-screen TV, TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clockKitchenElectric kettle, Dining table, Dryer, RefrigeratorLiving AreaSofa, DeskBedroomWalk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clockViewCity view, Pool view, Garden view, Landmark view, ViewAccessibilityAccessible by elevator, Upper floors accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bathRoom AmenitiesYukata, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rackPool and SpaShallow end, Pool towels, Pool with a viewCleanliness & disinfectionHand sanitizer |
|
Executive King Room
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), TowelsGeneralCarpeted, Trash cans, Carbon monoxide sources, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Carbon monoxide detectorMedia & TechnologyTelephone, Cable channels, Flat-screen TV, TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clockKitchenElectric kettle, Dining table, Dryer, RefrigeratorLiving AreaSofa, DeskBedroomWalk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clockViewCity view, Pool view, Garden view, Landmark view, ViewAccessibilityAccessible by elevator, Upper floors accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bathRoom AmenitiesYukata, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rackPool and SpaShallow end, Pool towels, Pool with a viewCleanliness & disinfectionHand sanitizer |
|
Horizon Deluxe King Room
Room Type:
Double
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), TowelsGeneralCarpeted, Trash cans, Carbon monoxide sources, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Carbon monoxide detectorMedia & TechnologyTelephone, Cable channels, Flat-screen TV, TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessKitchenElectric kettle, Refrigerator, Dining table, Wine glasses, DryerLiving AreaSofa, DeskBedroomWalk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clockViewCity view, Pool view, Garden view, Landmark view, ViewAccessibilityAccessible by elevator, Upper floors accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bathRoom AmenitiesYukata, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rackPool and SpaShallow end, Pool towels, Pool with a viewExclusive servicesConcierge services, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive loungeCleanliness & disinfectionHand sanitizer |
|
Horizon Executive King Room
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), TowelsGeneralCarpeted, Trash cans, Carbon monoxide sources, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Carbon monoxide detectorMedia & TechnologyTelephone, Cable channels, Flat-screen TV, TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessKitchenElectric kettle, Refrigerator, Dining table, Wine glasses, DryerLiving AreaSofa, DeskBedroomWalk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clockViewLandmark view, City view, View, Pool viewAccessibilityAccessible by elevator, Upper floors accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bathRoom AmenitiesYukata, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rackPool and SpaShallow end, Pool towels, Pool with a viewExclusive servicesConcierge services, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive loungeCleanliness & disinfectionHand sanitizer |
|
Executive Suite
Room Type:
Suite
Room Size:
84 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of waterBathroomWalk-in shower, Private bathroom, Slippers, Bathtub or shower, Guest bathroom, Shampoo, Hairdryer, Towels/Sheets (extra fee), Free toiletries, Bathrobe, Shower, Additional bathroom, Bathtub, Conditioner, Shower cap, Body soap, Toilet paper, Toothbrush, Toilet, TowelsGeneralCarpeted, Trash cans, Carbon monoxide sources, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Carbon monoxide detectorMedia & TechnologyTelephone, Video, Cable channels, TV, Flat-screen TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessActivitiesHot tubKitchenElectric kettle, Coffee machine, Refrigerator, Dining table, Wine glasses, DryerLiving AreaSitting area, Sofa, Desk, Dining areaBedroomWalk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clockViewCity view, Pool view, Garden view, Landmark view, ViewAccessibilityAccessible by elevator, Upper floors accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bathRoom AmenitiesYukata, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rackPool and SpaShallow end, Pool towels, Pool with a viewExclusive servicesConcierge services, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive loungeCleanliness & disinfectionHand sanitizer |
|
Deluxe Twin Room
Room Type:
Twin
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels/Sheets (extra fee), TowelsGeneralCarpeted, Trash cans, Carbon monoxide sources, Key card access, Ironing facilities, Iron, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Carbon monoxide detectorMedia & TechnologyTelephone, Cable channels, Flat-screen TV, TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clockKitchenElectric kettle, Dining table, Dryer, RefrigeratorLiving AreaSofa, DeskBedroomWalk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clockViewCity view, Pool view, Garden view, Landmark view, ViewAccessibilityAccessible by elevator, Upper floors accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Adapted bathRoom AmenitiesYukata, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rackPool and SpaShallow end, Pool towels, Pool with a viewCleanliness & disinfectionHand sanitizer |
FAQ's
Is this Shangri-la Surabaya pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Shangri-la Surabaya?
Check-in time for Shangri-la Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Shangri-la Surabaya have a swimming pool?
Yes, this Shangri-la Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shangri-la Surabaya?
Best-rates for the Shangri-la Surabaya starts from $87 per night with includes Guest Services, Entertainment, Laundry, Parking, Accessibility, Security/Safety, Sports/Activities, Restaurant, Bar, Breakfast, Child Friendly, Balcony/Terrace, Business Services, Spa, Internet, Pool, Designated Smoking Area, Ocean View, Oceanfront, Transportation/Shuttle, Wellness Facilities, Toiletries, Hot Tub, Air Conditioner, View, Wheelchair Accessible with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.
Is Shangri-la Surabaya a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shangri-la Surabaya wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shangri-la Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shangri-la Surabaya?
Based on the information reported by the owner or manager, the Shangri-la Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shangri-la Surabaya?
Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-la Surabaya are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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