Pan Pacific Suzhou | Hotel in Suzhou

| 9.0 (547 Reviews) |  1 Bathroom
Suzhou Old Town Hotel | Pan Pacific Suzhou

Hotel in Suzhou Old Town, Suzhou

This smoke-free hotel features 4 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, an outdoor tennis court, and spa services.
Pan Pacific Suzhou offers 336 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.


An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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259 Xin Shi Road, Suzhou, 215007, China

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BathrobesBathrobes
  • Toilet paperToilet paper
  • Bathtub or showerBathtub or shower
  • Free toiletriesFree toiletries
  • Hair dryerHair dryer
  • Toothbrush and toothpasteToothbrush and toothpaste
  • SoapSoap
  • TowelsTowels
  • ShampooShampoo
BedroomBedroom
  • Air conditioningAir conditioning
  • Down comforterDown comforter
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • PhonePhone
  • SafeSafe
  • SlippersSlippers
BreakfastBreakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 68 for adults and CNY 68 for childrenBuffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 68 for adults and CNY 68 for children
  • 4 restaurants4 restaurants
  • Room service availableRoom service available
  • MinibarMinibar
  • Electric kettleElectric kettle
  • Free bottled waterFree bottled water
  • Free tea bags/instant coffeeFree tea bags/instant coffee
ParkingParking
  • Onsite parking options include a garageOnsite parking options include a garage
  • Limited onsite parkingLimited onsite parking
  • Electric car charging station on siteElectric car charging station on site
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • ElevatorElevator
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Stair-free path to entranceStair-free path to entrance
  • Wheelchairs available on siteWheelchairs available on site
  • Elevator door width (inches): 47Elevator door width (inches): 47
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
ActivitiesActivities
  • Billiards/pool tableBilliards/pool table
  • Golf driving rangeGolf driving range
  • Outdoor tennis courtOutdoor tennis court
  • Table tennisTable tennis
  • Indoor poolIndoor pool
  • SaunaSauna
  • Spa servicesSpa services
  • Seasonal outdoor poolSeasonal outdoor pool
  • TennisTennis
  • Steam roomSteam room
  • Fitness centerFitness center
  • Lifeguards on siteLifeguards on site
EntertainmentEntertainment
  • 47-inch flat-screen TV47-inch flat-screen TV
  • Satellite channelsSatellite channels
GeneralGeneral
  • Meeting rooms - 11Meeting rooms - 11
  • Business centerBusiness center
  • Conference space (12917 square feet)Conference space (12917 square feet)
  • Gift shop/newsstandGift shop/newsstand
  • Banquet hallBanquet hall
  • ElevatorElevator
  • Vending machineVending machine
  • EnglishEnglish
  • Chinese (Mandarin)Chinese (Mandarin)
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Seasonal outdoor poolSeasonal outdoor pool
  • Laundry facilitiesLaundry facilities
  • Indoor poolIndoor pool
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Dry cleaning serviceDry cleaning service
  • Wedding servicesWedding services
  • Laundry facilitiesLaundry facilities
  • Luggage storageLuggage storage
  • Porter/bellhopPorter/bellhop
  • 24-hour front desk24-hour front desk
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • Pool umbrellasPool umbrellas
  • Lifeguards on siteLifeguards on site
  • GardenGarden

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 6 pm early check-in subject to availability late check-in fee: 50-percent of room rate for check-in between 1:00 pm and 6:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are available for cny 300.0 per day.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately cny 68 for adults and cny 68 for children late check-in fee: 50-percent of room rate for check-in between 1:00 pm and 6:00 pm rollaway bed fee: cny 300.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Angie
Jun 24, 2026 04:10:12 PM
Review Score:   6
Summary: -The room was smaller than most five or four and a half star hotels, and the fact that the elevator only goes to the lobby and guests have to change to another elevator for the fitness center or other places was very troublesome. It wasn't easy to find our bearing in the hotel with how the hotel was designed. -The room looked a bit rundown with with the condition of the carpet and furniture -The hotel architecture itself was beautiful with a 4A garden behind it -The complimentary hanfu experience was a pleasant surprise. Taking photos within the hotel is an activity on its own. -The fitness center had functional tools like Swiss balls and massage rollers but it wasn't open 24 hours. It closed at 10:30pm. A point to note for those who like to work out or a good stretch at night -The check-in was slow and a bit inefficient.
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Room Arrangement

Room InfoFacilities
Premier Balcony Twin
Room Size: 388.00 square feet m2
2 Large Twin Beds
Premier Balcony Twin

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 11, Balcony, Square meters - 36, Square feet - 388.00, Bed count minimum 2, Bed count maximum 2
Premier View King
Room Size: m2
1 King Bed
Premier View King

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Premier Twin
Room Size: 344 square feet m2
2 Twin Beds
Premier Twin

General

Square meters - 32, Rollaway/extra beds (surcharge), Square feet - 344, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Ping - 10, Bed count maximum 2
Premier Balcony Suite
Room Size: 732 square feet m2
1 King Bed
Premier Balcony Suite

General

Rollaway/extra beds (surcharge), Dining table, Square feet - 732, Kitchenette, Number of bedrooms - 1, Square meters - 68, Extra bed count 1, Number of living rooms 1, Separate dining area, Free cribs/infant beds, Ping - 21, Turndown service, Garden view, Separate sitting area, Balcony, Smart speaker, Bed count minimum 1, Bed count maximum 1
Two Bedroom Executive Suite
Room Size: 1184 square feet m2
3 King Bed and Large Twin Beds
Two Bedroom Executive Suite

General

Rollaway/extra beds (surcharge), Kitchenette, Number of bedrooms - 2, Ping - 33, Courtyard view, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, Square meters - 110, Square feet - 1184, Free cribs/infant beds, Bed count minimum 3
Premier King
Room Size: 344 square feet m2
1 King Bed
Premier King

General

Square meters - 32, Rollaway/extra beds (surcharge), Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds, Ping - 10
Family Triple Room
Room Size: m2
2 Queen Bed and Twin Bed
Family Triple Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 2, Bed count maximum 2
Premier View Twin
Room Size: m2
2 Large Twin Beds
Premier View Twin

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Family King Room
Room Size: m2
1 King Bed
Family King Room

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Family Two Bedrooms
Room Size: m2
2 Queen Beds
Family Two Bedrooms

General

Rollaway/extra beds (surcharge), Number of bedrooms - 2, Garden view, Smart speaker, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Family Suite
Room Size: 689 square feet m2
2 Queen Bed and Large Twin Bed
Family Suite

General

Square feet - 689, Ping - 19, Square meters - 64, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Garden view, Smart speaker, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Pagoda Suite
Room Size: m2
1 King Bed
Pagoda Suite

General

Rollaway/extra beds (surcharge), Kitchenette, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Premier Balcony King
Room Size: 388.00 square feet m2
1 King Bed
Premier Balcony King

General

No rollaway/extra beds, Number of bedrooms - 1, Garden view, Ping - 11, Balcony, Square meters - 36, Bed count minimum 1, Square feet - 388.00, Bed count maximum 1, Free cribs/infant beds
Deluxe King
Room Size: 344 square feet m2
1 King Bed
Deluxe King

General

Square meters - 32, Rollaway/extra beds (surcharge), No cribs (infant beds), Number of bedrooms - 1, Transfer shower, Square feet - 344, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10
Deluxe Twin
Room Size: 344 square feet m2
2 Twin Beds
Deluxe Twin

General

Square meters - 32, Rollaway/extra beds (surcharge), No cribs (infant beds), Square feet - 344, Extra bed count 1, Bed count minimum 2, Ping - 10, Bed count maximum 2
Premier King Grande
Room Size: m2
1 King Bed
Premier King Grande

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Deluxe Suite
Room Size: 689 square feet m2
1 King Bed
Deluxe Suite

General

Square feet - 689, Rollaway/extra beds (surcharge), Dining table, Ping - 19.36, Kitchenette, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Number of living rooms 1, Separate dining area, Free cribs/infant beds, Square meters - 64, Separate sitting area, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Pan Pacific Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pan Pacific Suzhou have a swimming pool?

Yes, this Pan Pacific Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pan Pacific Suzhou?

Best-rates for the Pan Pacific Suzhou starts from $80 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Pan Pacific Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pan Pacific Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pan Pacific Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pan Pacific Suzhou?

Based on the information reported by the owner or manager, the Pan Pacific Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pan Pacific Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pan Pacific Suzhou are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $80
Price Details
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