Zona Hotelera Rentals Mexico Quintana Roo Cancun Zona Hotelera

Occidental Costa Cancún - All Inclusive | Resort in Cancún

| 8.1 (2073 Reviews) |  8 Bathrooms  28 Guests
Zona Hotelera Resort | Occidental Costa Cancún - All Inclusive

Resort in Zona Hotelera, Cancún

Ideally placed along the shores of the Caribbean, this all-inclusive family-friendly resort offers easy access to area attractions, and provides spacious accommodations, numerous on-site facilities and friendly service. The Occidental Costa Cancun strives to make every stay enjoyable with amenities such as on-site boutiques, state-of-the-art fitness facilities and a gift shop. The hotel also features a large outdoor pool as well as a children's club and daily activities. Guests at Occidental Costa Cancun can enjoy a variety of dining options. From international buffets and classic Mexican dishes, to traditional Spanish meals and quick snacks, there is something for every palate. Area attractions, including the ancient city of Chichen Itza and the Mayan ruins are easily accessible with the Occidental Costa Cancun on-site car rental services and travel agency. An environment fee of 72.62 Mexican pesos per room per night will be requested at the check in.

Occidental Costa Cancún - All Inclusive is located in Cancún.

This 567 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Oceanfront, Pool, and several others. This is a 4 star rated property and has over 2073 reviews with the average score of 8.1 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 567 Bedrooms Resort if you want to learn more about this RBO place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Occidental Costa Cancún - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Occidental Costa Cancún - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Boulevard Kukulkan Km 4.5 Lote D7 5 Zona Hotelera, Cancún, 77513, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Kids' meals
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Fruit
  • Restaurant
  • Bar
Parking
  • Parking on site
  • Parking
  • Free parking
  • Street parking
  • Accessible parking
Activities
  • Kids' club
  • Fitness
  • Steam room
  • Evening entertainment
  • Fitness classes
  • Sauna
  • Water sports facilities on site
  • Spa
  • Beach
  • Entertainment staff
  • Golf course (within 2 miles)
  • Fitness center
  • Massage
  • Playground
  • Public Bath
  • Live music/Performance
  • Bingo
  • Live sports events (broadcast)
  • Beachfront
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
General
  • Elevator
  • Smoke-free property
  • Wifi in all areas
  • Air conditioning
  • Safe
  • Non-smoking rooms
  • Designated smoking area
Guest Services
  • Currency exchange
  • Tour desk
  • 24-hour front desk
  • Laundry
  • Baggage storage
  • Business center
  • Hair/Beauty salon
  • Car rental
  • Ironing service
  • Fax/Photocopying
  • Daily housekeeping
  • Meeting/Banquet facilities
  • ATM on site
  • Dry cleaning
  • Concierge
  • Shared lounge/TV area
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Contactless check-in/out
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Shallow end
  • Beach chairs/Loungers
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Infant Policy
Cots are available from age 0 to 1 without price in extra bed
Pet Policy
Pets are not allowed
Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation, children from 2 years to 12 years have a extra charge, which must be paid upon the arrival at front desk, now, according to the regulations of the general law for tobacco control (articles 60 and 65), the government has established that places designated for the lodging of people may have areas exclusively for smoking in outdoor spaces

Reviews

Value for money:
8
Location:
8.24
Staff:
8.48
Facilities:
8.24
Comfort:
8.6
Cleanliness:
8.63
Karen
Jul 15, 2025 07:00:00 AM
Review Score:   6
United States
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: They made it right after an issue with our room.
Negative: The original room we were put in had very old furniture that was broken and the AC didn’t work. It took a few tries but they ultimately did move our room to a room of better condition and working AC.
Summary: It was nice for a short vacation.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 33 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Body soap, Shampoo, Conditioner, Toilet, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Ironing facilities, Fan, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV

Bedroom

Childrens' cribs, Wardrobe or closet

View

Pool view, City view, Garden view

Kitchen

Coffee machine

Pool and Spa

Pool towels
Junior Suite Front Ocean View
Room Type: Suite
Room Size: 77 m2
1 King bed(s) Bed
Junior Suite Front Ocean View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Body soap, Bathtub, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Spa tub

General

Trash cans, Air conditioning, Tile/Marble floor, Ironing facilities, Fan, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sitting area

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Pool towels
Double Room with Terrace
Room Type: Double
Room Size: 33 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Body soap, Shampoo, Conditioner, Toilet, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Ironing facilities, Fan, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV

Bedroom

Childrens' cribs, Wardrobe or closet

View

Pool view, City view, Garden view

Kitchen

Coffee machine

Outdoors

Terrace

Pool and Spa

Pool towels
Double Ocean Front/Double Ocean sea view
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Double Ocean Front/Double Ocean sea view

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Body soap, Shampoo, Conditioner, Toilet, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Ironing facilities, Fan, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV

Outdoors

Balcony

View

Pool view, Sea view, View, Garden view

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Pool towels
Double Ocean Front/Double Ocean sea view (2 adults + 1 Child)
Room Type: Double
Room Size: 33 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Double Ocean Front/Double Ocean sea view (2 adults + 1 Child)

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Body soap, Shampoo, Conditioner, Toilet, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Ironing facilities, Fan, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV

Outdoors

Balcony

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Pool towels
Double Ocean Front/Double Ocean sea view (2 adults + 2 Children)
Room Type: Double
Room Size: 33 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Double Ocean Front/Double Ocean sea view (2 adults + 2 Children)

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Body soap, Shampoo, Conditioner, Toilet, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Ironing facilities, Fan, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Pool towels
Double Room with Terrace (2 Adults + 1 Child)
Room Type: Double
Room Size: 33 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Body soap, Shampoo, Conditioner, Toilet, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Ironing facilities, Fan, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV

Bedroom

Childrens' cribs, Wardrobe or closet

View

Pool view, City view, Garden view

Kitchen

Coffee machine

Outdoors

Terrace

Pool and Spa

Pool towels
Double Room with Terrace (2 adults + 2 Child)
Room Type: Double
Room Size: 33 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Body soap, Shampoo, Conditioner, Toilet, Shower, Free toiletries, Private bathroom

General

Trash cans, Air conditioning, Tile/Marble floor, Ironing facilities, Fan, Safe, Iron

Media & Technology

TV, Telephone, Radio, Satellite channels, Flat-screen TV

Bedroom

Childrens' cribs, Wardrobe or closet

View

Pool view, Garden view

Kitchen

Coffee machine

Outdoors

Terrace

Pool and Spa

Pool towels

FAQ's

Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera resort?

Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $483 per night with includes Oceanfront, Pool, Designated Smoking Area, View, Security/Safety, Wellness Facilities, Restaurant, Entertainment, TV, Balcony/Terrace, Transportation/Shuttle, Business Services, Sports/Activities, Spa, Internet, Laundry, Parking, Ocean View, Accessibility, Bar, Guest Services, Child Friendly, Air Conditioner with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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