Surabaya Rentals Indonesia East Java Surabaya

Novotel Samator Surabaya Timur | Hotel in Surabaya

| 8.2 (65 Reviews) |  1 Bathroom
Surabaya Hotel | Novotel Samator Surabaya Timur

Hotel in Surabaya

Hotel in Surabaya with bars and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a conference center, and 24-hour room service.
Housekeeping is available on request.
Novotel Samator Surabaya Timur offers 261 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with cable channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Jl Kedung Baruk 28 Rungkut, Surabaya, 60298, Indonesia

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Eco-friendly toiletries
  • Toilet paper
  • Private bathroom
  • Shampoo
  • Hair dryer
  • Towels
Bedroom
  • Bed sheets
  • Air conditioning
  • Desk
  • Connecting rooms available
  • Soundproofing
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Recycling
  • Slippers
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Phone
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Water-efficient showers only
Breakfast
  • 24-hour room service
  • 1 restaurant
  • 2 bars/lounges
  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 145200 per person
  • Free bottled water
  • Electric kettle
  • Minibar
Parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:00 PM
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
Activities
  • Children's pool
  • Fitness center
  • Bicycle rentals
  • Outdoor pool
  • Arcade/game room
Entertainment
  • 42-inch TV
  • Cable channels
General
  • Conference center
  • Meeting rooms - 10
  • Ballroom
  • Grocery/convenience store
  • Elevator
  • Front-desk safe
  • Reception hall
  • Lockers available
  • ATM/banking services
  • Indonesian
  • English
  • At least 80% of food locally-sourced
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Comprehensive food waste policy
  • Reusable tableware only
  • Vegan dining options
  • No plastic drinking straws
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • No plastic water bottles
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • 100% renewable energy
  • Fireplace in lobby
  • At least 80% organic food
  • Communal living room
  • No plastic soda bottles
  • Vegetarian dining options
  • Reusable cups only
  • Smoke-free property
Guest Services
  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms
  • Arcade/game room
  • Concierge services
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Porter/bellhop
  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Dock
Spa
  • Massages

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 17
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately idr 145200 per person airport shuttle fee: idr 250000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: idr 250000 (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses a grey water recycling system

Reviews

Jehad
Dec 9, 2024 04:07:00 PM
Review Score:   8
Summary: I would stay again
See All Reviews

Room Arrangement

Room Info Facilities
Executive Room, 1 Double Bed
Room Size: m2
1 Double Bed
Executive Room, 1 Double Bed

General

Bed count minimum 1, Bed count maximum 1
Executive Suite, Multiple Beds
Room Size: m2
4 King Bed, Double Bed and Twin Beds
Executive Suite, Multiple Beds

General

Bed count minimum 4, Bed count maximum 4
Executive Suite, 1 King Bed
Room Size: m2
1 King Bed
Executive Suite, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1
Executive Suite, Multiple Beds
Room Size: m2
3 King Bed and Twin Beds
Executive Suite, Multiple Beds

General

Bed count maximum 3, Bed count minimum 3
Superior Room, 1 King Bed
Room Size: 301 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Ping - 8.46, Square feet - 301, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Double Room, 1 King Bed
Room Size: 323 square feet m2
1 King Bed
Deluxe Double Room, 1 King Bed

General

Number of living rooms 0, Bathrobes, Square meters - 30, Number of bedrooms - 0, Ping - 9.08, Shower only, Room and bed type depend on availability check-in, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Twin Room, 2 Twin Beds
Room Size: 301 square feet m2
2 Twin Beds
Superior Twin Room, 2 Twin Beds

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Ping - 8.46, Square feet - 301, Wheelchair accessible, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Twin Room, 2 Twin Beds
Room Size: 323 square feet m2
2 Twin Beds
Deluxe Twin Room, 2 Twin Beds

General

Number of living rooms 0, Bathrobes, Square meters - 30, Number of bedrooms - 0, Ping - 9.08, Shower only, Room and bed type depend on availability check-in, Rainfall showerhead, Square feet - 323, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Executive Room, 2 Twin Beds

General

Bed count minimum 2, Bed count maximum 2
Superior Suite, 1 King Bed
Room Size: 603 square feet m2
1 King Bed
Superior Suite, 1 King Bed

General

Number of living rooms 0, Bathrobes, Deep soaking bathtub, Square feet - 603, Number of bedrooms - 1, Bathtub or shower, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Novotel Samator Surabaya Timur pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Samator Surabaya Timur?

Check-in time for Novotel Samator Surabaya Timur starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Samator Surabaya Timur have a swimming pool?

Yes, this Novotel Samator Surabaya Timur has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Samator Surabaya Timur?

Best-rates for the Novotel Samator Surabaya Timur starts from $52 per night with includes Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Guest Services, Internet, Fireplace/Heating, Restaurant, Kitchen, Wellness Facilities, Pool, View, Accessibility, Bar, Air Conditioner, Parking, Wheelchair Accessible, Breakfast, Child Friendly, Laundry, TV with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Novotel Samator Surabaya Timur a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Samator Surabaya Timur wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Samator Surabaya Timur is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Samator Surabaya Timur?

Based on the information reported by the owner or manager, the Novotel Samator Surabaya Timur indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Samator Surabaya Timur?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Samator Surabaya Timur are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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