Mercure Charlestown | Hotel in Adamstown Heights

| 8.2 (1001 Reviews) |  1 Bathroom
Adamstown Heights Hotel | Mercure Charlestown

Hotel in Adamstown Heights

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and conference space.
Housekeeping is available on request.
Mercure Charlestown offers 53 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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109 Madison Drive, Adamstown Heights, 2290, Australia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Balcony/TerraceBalcony/Terrace
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Eco-friendly toiletriesEco-friendly toiletries
  • ShowerShower
BedroomBedroom
  • Air conditioningAir conditioning
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Premium beddingPremium bedding
  • Bed sheetsBed sheets
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Energy-saving switchesEnergy-saving switches
  • Bulk dispenser for toiletriesBulk dispenser for toiletries
  • PhonePhone
  • SoundproofingSoundproofing
  • Water-efficient showers onlyWater-efficient showers only
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
  • DeskDesk
  • Water-efficient toilets onlyWater-efficient toilets only
  • Iron/ironing boardIron/ironing board
  • Connecting rooms availableConnecting rooms available
  • LED light bulbsLED light bulbs
BreakfastBreakfast
  • Full breakfast available for a fee weekdays 6:30 AM–9:30 AM: AUD 27-27 per personFull breakfast available for a fee weekdays 6:30 AM–9:30 AM: AUD 27-27 per person
  • 1 bar1 bar
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • Room service availableRoom service available
  • Electric kettleElectric kettle
  • Coffee/tea makerCoffee/tea maker
  • MinibarMinibar
  • RefrigeratorRefrigerator
ParkingParking
  • Free self parking on siteFree self parking on site
  • Free RV/bus/truck parking on siteFree RV/bus/truck parking on site
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • Outdoor poolOutdoor pool
EntertainmentEntertainment
  • 32-inch LCD TV32-inch LCD TV
  • Premium channelsPremium channels
  • Satellite channelsSatellite channels
GeneralGeneral
  • Meeting roomMeeting room
  • Conference space (538 square feet)Conference space (538 square feet)
  • Computer stationComputer station
  • Banquet hallBanquet hall
  • Water dispenserWater dispenser
  • EnglishEnglish
  • Vegan dining optionsVegan dining options
  • No plastic coffee stirrersNo plastic coffee stirrers
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Comprehensive recycling policyComprehensive recycling policy
  • No plastic drinking strawsNo plastic drinking straws
  • TV in lobbyTV in lobby
  • Biodegradable drinking strawsBiodegradable drinking straws
  • No plastic soda bottlesNo plastic soda bottles
  • No plastic water bottlesNo plastic water bottles
  • Reusable tableware onlyReusable tableware only
  • Smoke-free propertySmoke-free property
  • Vegetarian dining optionsVegetarian dining options
  • Reusable cups onlyReusable cups only
Guest ServicesGuest Services
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • Snack bar/deliSnack bar/deli
  • Outdoor poolOutdoor pool
  • Laundry facilitiesLaundry facilities
  • RefrigeratorRefrigerator
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Soundproofed roomsSoundproofed rooms
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • Change of towels (on request)Change of towels (on request)
  • Concierge servicesConcierge services
  • Dry cleaning serviceDry cleaning service
  • Front desk (limited hours)Front desk (limited hours)
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • TerraceTerrace
  • GardenGarden

Policies

Check-in
Check-in
Check-in start time: 2 pm; check-in end time: 9 pm minimum check-in age: 18
Check-out
Check-out
Check-out before 10 am contactless check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! up to 5 children stay free when using existing bedding. rollaway/extra beds are available for aud 35 per night. cribs (infant beds) are available for aud 20.0 per night.
Payment Policy
Payment Policy
Fee for full breakfast: approximately aud 27 to 27 per person airport shuttle fee: aud 95 per vehicle (one way) crib (infant bed) fee: aud 20.0 per night rollaway bed fee: aud 35 per night credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests who may encounter issues with stairs should contact this property in advance. elevators are not available. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses some solar energy

Reviews

Jane
Jun 25, 2026 10:15:09 AM
Review Score:   10
Summary: Nice hotel, comfortable room, good service, heaps of parking available. Only drawback was that the reception was locked up and unmanned when I was checking out (6am) and no note on how to check out/where to leave key (no box outside) so had to traipse around from the back of the property to the front in the dark where I was parked and leave my key under the front door. A sign on the internal locked reception door would’ve been helpful.
See All Reviews

Room Arrangement

Room InfoFacilities
Privilege, Room, 1 King Bed
Room Size: 344 square feet m2
1 King Bed
Privilege, Room, 1 King Bed

General

Square meters - 32, Bathrobes, Balcony or patio, Free WiFi, Number of bedrooms - 1, Garden view, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Recycling
Standard Room, 1 Queen Bed
Room Size: 280 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Ping - 8, Free WiFi, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, Multiple Beds
Room Size: 344 square feet m2
3 Queen Bed and Twin Beds
Standard Room, Multiple Beds

General

Square meters - 32, Free WiFi, Number of bedrooms - 1, Square feet - 344, Bed count maximum 3, Extra bed count 1, Ping - 10, Bed count minimum 3
Standard Twin Room, Multiple Beds
Room Size: 280 square feet m2
2 Queen Bed and Twin Bed
Standard Twin Room, Multiple Beds

General

Free WiFi, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Access via exterior corridors, Extra bed count 1, Bed count minimum 2, Ping - 7.87, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: 280 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Ping - 8, Balcony or patio, Free WiFi, Square feet - 280, Number of bedrooms - 1, Garden view, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Mercure Charlestown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Charlestown?

Check-in time for Mercure Charlestown starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Charlestown have a swimming pool?

Yes, this Mercure Charlestown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Charlestown?

Best-rates for the Mercure Charlestown starts from $106 per night with includes Air Conditioner, Parking, Pool, TV, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Mercure Charlestown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Charlestown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Charlestown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Charlestown?

Based on the information reported by the owner or manager, the Mercure Charlestown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Charlestown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Charlestown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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