Mandarin Oriental, Tokyo | Hotel in Tokyo

| 9.6 (424 Reviews) |  1 Bathroom
Nihonbashimuromachi Hotel | Mandarin Oriental, Tokyo

Hotel in Nihonbashimuromachi, Tokyo

Luxury hotel with 9 restaurants and a full-service spa
Along with 9 restaurants, this smoke-free hotel has a full-service spa and 2 bars/lounges. Additionally, a 24-hour health club, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Mandarin Oriental, Tokyo offers 179 accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Tokyo hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


Recreational amenities at the hotel include a 24-hour health club.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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2-1-1 Nihonbashi Muromachi, Tokyo, 103-8328, Japan

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 2:00 am early check-in is available for a fee early check-in subject to availability minimum check-in age: 20
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for jpy 10000.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately jpy 8855 for adults and jpy 4428 for children fee for in-room wireless internet: jpy 1500 per night (rates may vary) fee for wireless internet in public areas: jpy 1500 per night (rates may vary) covered valet parking fee: jpy 6500 per day (in/out privileges) pet fee: jpy 22770 per accommodation, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: jpy 10000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 33 lbs per pet) food and water bowls are available pets allowed for an extra charge of jpy 22770 per accommodation, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

May 17, 2025 10:36:15 PM
Review Score:   8
Summary: Concierge service was not good at all - struggled to book a restaurant for us, needed to explain it several times to different people despite emailing in advance. Emails went without reply and the concierge team didn't speak good English or actually listen to us. Room had a great view, although it required two lifts to get to, one on ea different side of the building to the other. Spa / swimming pool access was only free before 9.30am. Bathroom was good but overall the furnishings inn the room were dated and the bathroom door was awkward to shut. I expected more for the price. The Palace was cheaper and the service was far superior and a much better room.
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FAQ's

Is this Mandarin Oriental, Tokyo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental, Tokyo?

Check-in time for Mandarin Oriental, Tokyo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental, Tokyo have a swimming pool?

No, this Mandarin Oriental, Tokyo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Tokyo?

Best-rates for the Mandarin Oriental, Tokyo starts from $836 per night with includes Parking, Accessibility, Sports/Activities, Toiletries, Entertainment, Breakfast, Hot Tub, Kitchen, Air Conditioner, Business Services, Bedding/Linens, Restaurant, TV, Security/Safety, Laundry, Wheelchair Accessible, Wellness Facilities, Spa, Bar, Guest Services, Eco Friendly, Child Friendly, Internet with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Mandarin Oriental, Tokyo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Tokyo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Tokyo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Tokyo?

Based on the information reported by the owner or manager, the Mandarin Oriental, Tokyo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Tokyo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental, Tokyo are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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