ibis London Excel-Docklands | Hotel in London

| 8.1 (4188 Reviews) |   Pet Friendly  3 Bathrooms  8 Guests
Docklands Hotel | ibis London Excel-Docklands

Hotel in Docklands, London

With views of Royal Victoria Dock, ibis London Excel-Docklands is less than a one-minute walk from the ExCeL exhibition center and the Emirates Air Line cable car system that leads to the O2 Arena. It features a bar, a restaurant, a 24-hour front desk and free Wi-Fi access. All of the bright and modern rooms at ibis Docklands have both a flat-screen TV and a private bathroom. Guests can use tea/coffee facilities. Guests can dine at the restaurant which serves a variety of dishes, or relax in the bar. There is also a snack service. The hotel is just over a quarter mile from both the Royal Victoria and the Custom House Docklands Light Railroad (DLR) stations with routes into central London on a 30-minute tube (subway) ride. The ibis London Excel-Docklands is just a 10-minute drive from London City Airport, Canary Wharf and historic Greenwich. Westfield Stratford shopping center and the Olympic Park are also a short 25-minute tube ride away.

ibis London Excel-Docklands is located in London.

This 269 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Pet Friendly, Designated Smoking Area, and several others. This is a 3 star rated property and has over 4188 reviews with the average score of 8.1 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 269 Bedrooms Hotel if you want to learn more about this RBO place in London. These details are authentic, as they are provided by our partner, booking.com.

This ibis London Excel-Docklands in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “ibis London Excel-Docklands”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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9 Western Gateway, Royal Victoria Dock, London, E16 1AB, United Kingdom

Amenities

Parking
Pet Friendly
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
EV Charge Station
Business Services
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Bar
  • Wine/Champagne
  • Special diet meals (on request)
  • Restaurant
  • Fruit
Parking
  • Private Parking
  • Electric vehicle charging station
  • Accessible parking
  • Parking garage
  • Parking on site
  • Parking
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Bathroom emergency cord
General
  • Elevator
  • Designated smoking area
  • Heating
  • Non-smoking rooms
  • Facilities for disabled guests
  • Pet friendly
  • Safe
  • Smoke-free property
  • Soundproof rooms
  • Wifi in all areas
Guest Services
  • Fax/Photocopying
  • Laundry
  • Ironing service
  • Baggage storage
  • Dry cleaning
  • Private check-in/out
  • Shared lounge/TV area
  • Express check-in/out
  • 24-hour front desk
  • Daily housekeeping
  • Business center
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • Security alarm
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Process in place to check health of guests
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Please note that this hotel does not accept bookings made using maestro cards, minors under 18 must be accompanied by parents or legal representatives. third person named by parents must present their written authorization (certified signature), please note that the credit card used to book must be presented on arrival.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.84
Location:
9
Staff:
8.72
Facilities:
8
Comfort:
8.34
Cleanliness:
8.34
Holly
Oct 31, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location was very good if you are attending an event at the moment excel centre, staff were all really lovely and the room was very nice, clean and good space
Negative: I unfortunately lost some of my belongings whilst I was there but partially my fault
See All Reviews

Room Arrangement

Room Info Facilities
Double Sweet Room by Ibis
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Double Sweet Room by Ibis

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Hairdryer, Private bathroom, Walk-in shower, Towels, Guest bathroom, Conditioner, Toilet, Body soap, Toilet paper, Shower, Bathtub or shower

Media & Technology

Satellite channels, TV, Flat-screen TV

Living Area

Desk

General

Smoke Alarm, Key card access, Heating, Carpeted, Trash cans, Ironing facilities

Kitchen

Dryer, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Lower sink, Upper floors accessible by elevator, Roll-in shower

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed
Twin Room with 2 beds
Room Type: Twin
Room Size: 16 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Hairdryer, Private bathroom, Walk-in shower, Towels, Guest bathroom, Conditioner, Toilet, Body soap, Toilet paper, Shower, Bathtub or shower

Media & Technology

Satellite channels, TV, Flat-screen TV

Living Area

Desk

General

Interconnecting room(s) available, Smoke Alarm, Key card access, Heating, Carpeted, Trash cans, Ironing facilities

Kitchen

Dryer, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Lower sink, Upper floors accessible by elevator, Roll-in shower

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed
Double Room - Disability Access
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Hairdryer, Private bathroom, Walk-in shower, Towels, Guest bathroom, Toilet, Body soap, Toilet paper, Shower

Media & Technology

Satellite channels, TV, Streaming service (like Netflix), Flat-screen TV, Telephone

Living Area

Desk

General

Smoke Alarm, Key card access, Heating, Carpeted, Ironing facilities

Services

Wake-up service

Kitchen

Dryer, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

View

River view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Adapted bath, Emergency cord in bathroom, Lower sink, Toilet with grab rails, Upper floors accessible by elevator, Roll-in shower, Shower chair

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed
Accessible Twin Room
Room Type: Double
Room Size: 16 m2
2 Twin bed(s) Bed

General

Carpeted, Heating

Kitchen

Dryer

Bedroom

Wardrobe or closet, Childrens' cribs

Room Amenities

Clothes rack

FAQ's

Is this ibis London Excel-Docklands pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at ibis London Excel-Docklands?

Check-in time for ibis London Excel-Docklands starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the ibis London Excel-Docklands have a swimming pool?

No, this ibis London Excel-Docklands does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis London Excel-Docklands?

Best-rates for the ibis London Excel-Docklands starts from $168 per night with includes TV, Toiletries, Entertainment, Laundry, Guest Services, Pet Friendly, Designated Smoking Area, Wheelchair Accessible, Accessibility, Fireplace/Heating, Child Friendly, Kitchen, Security/Safety, Restaurant, Internet, Bar, Parking, EV Charge Station, Business Services with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is ibis London Excel-Docklands a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis London Excel-Docklands wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis London Excel-Docklands is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis London Excel-Docklands?

Based on the information reported by the owner or manager, the ibis London Excel-Docklands indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis London Excel-Docklands?

Based on the information reported by the owner or manager, details for the cancellation policy for the ibis London Excel-Docklands are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $168
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