Hotel Sur Bacalar | Hotel in Bacalar

Name: Hotel Sur Bacalar
Address: Bacalar, Mexico, MX
Price range: Prices for upcoming dates start at $85 per night
Rating: 8.8

| 8.8 (921 Reviews) | Pet Friendly 9 Bathrooms 30 Guests

Hotel in Centro, Bacalar

Hotel Sur Bacalar has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 4-star hotel offers room service, a concierge service and free WiFi. Free private parking is available and the hotel also has car rental for guests who want to explore the surrounding area. At the hotel, the rooms have a closet. Complete with a private bathroom equipped with free toiletries, all rooms at Hotel Sur Bacalar have a flat-screen TV and air conditioning, and some rooms also feature a terrace. All guest rooms have a safety deposit box. Chetumal International Airport is 22 miles from the property.

Hotel Sur Bacalar is located in Bacalar.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Wellness Facilities, Guest Services, and several others. This is a 4 star rated property and has over 921 reviews with the average score of 8.8 . Coming to Bacalar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this RBO place in Bacalar. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Sur Bacalar in Bacalar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Sur Bacalar”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Avenida 3 entre calle 24 y 26, Bacalar, 77930, Mexico

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Restaurant

Parking

Parking

Free parking

Private Parking

Parking garage

Activities

Back massage

Foot massage

Tour or class about local culture

Couples' massage

Themed dinners

Hand massage

Full-body massage

Water sports facilities on site

Massage

General

Air conditioning

Designated smoking area

Pet friendly

Hypoallergenic room available

Safe

Family rooms

Non-smoking rooms

Smoke-free property

Guest Services

Shuttle service

Concierge

Tour desk

Express check-in/out

Private check-in/out

Car rental

Shuttle service (additional charge)

Baggage storage

Room service

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Outdoor pool (year-round)

Garden

Outdoor furniture

Outdoor pool

Security/Safety

Key access

CCTV in common areas

Fire extinguishers

24-hour security

CCTV outside property

Smoke alarms

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

First aid kits available

Thermometers for guests provided by property

Physical distancing rules followed

Mobile app for room service

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Spa

Swimming pool

Plunge pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: 010-007-007346/2025

Reviews

Value for money:

7.81

Location:

9.08

Staff:

8.64

Facilities:

7.94

Comfort:

8.28

Cleanliness:

8.3

Daniel

May 22, 2026 07:00:00 AM

Review Score: 10

France

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Clean, easy to arrive there, very kind staff and comfortable.

Summary: Special mention to Javier! He’s an amazing host person! I highly recommend him.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Quadruple Room Room Type: Quad Room Size: 28 m² 2 Full bed(s) Bed	Bathroom Hairdryer, Free toiletries, Towels, Toilet paper, Bathtub, Toilet, Private bathroom, Bathtub or shower, Body soap, Shampoo General Air conditioning, Safe, Mosquito net, Fan, Trash cans Media & Technology TV, Streaming service (like Netflix), Flat-screen TV View Pool view, View, Inner courtyard view, Garden view Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Double Room Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Bathroom Hairdryer, Free toiletries, Towels, Toilet paper, Bathtub, Toilet, Private bathroom, Bathtub or shower, Body soap, Shampoo General Air conditioning, Safe, Mosquito net, Fan, Trash cans Media & Technology TV, Streaming service (like Netflix), Flat-screen TV View Pool view, View, Inner courtyard view, Garden view Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Quadruple Room Room Type: Quad Room Size: 28 m² 2 Full bed(s) Bed	Bathroom Hairdryer, Free toiletries, Towels, Toilet paper, Bathtub, Toilet, Private bathroom, Bathtub or shower, Body soap, Shampoo General Air conditioning, Safe, Mosquito net, Fan, Trash cans Media & Technology TV, Streaming service (like Netflix), Flat-screen TV Outdoors Balcony View Pool view, View, Inner courtyard view, Garden view Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Double Room Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Bathroom Hairdryer, Free toiletries, Towels, Toilet paper, Bathtub, Toilet, Private bathroom, Bathtub or shower, Body soap, Shampoo General Air conditioning, Safe, Mosquito net, Fan, Trash cans Media & Technology TV, Streaming service (like Netflix), Flat-screen TV Outdoors Balcony View Pool view, View, Inner courtyard view, Garden view Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Suite with Garden View Room Type: Suite Room Size: 32 m² 1 Sofa bed Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Air conditioning, Private entrance, Safe, Mosquito net, Fan, Smoke Alarm, Trash cans Media & Technology TV, Streaming service (like Netflix), Flat-screen TV Bathroom Hairdryer, Free toiletries, Towels, Toilet paper, Toilet, Private bathroom, Bathtub or shower, Body soap, Shampoo Kitchen Stovetop, Wine glasses, Kitchenette, Kitchenware, Oven, Refrigerator, Coffee machine, Dining table, Toaster, Kitchen Living Area Sitting area, Dining area Outdoors Outdoor dining area, Patio View Quiet street view, City view, View, Garden view Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor Room amenities Sofa bed, Socket near the bed, Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite with Terrace Room Type: Suite Room Size: 32 m² 1 Sofa bed Bed 2 King bed(s) Bed	Food & Drink Tea/Coffee maker General Air conditioning, Private entrance, Safe, Mosquito net, Fan, Smoke Alarm, Trash cans Media & Technology TV, Streaming service (like Netflix), Flat-screen TV Bathroom Hairdryer, Free toiletries, Towels, Toilet paper, Toilet, Private bathroom, Bathtub or shower, Body soap, Shampoo Kitchen Stovetop, Wine glasses, Kitchenette, Kitchenware, Oven, Refrigerator, Coffee machine, Dining table, Toaster, Kitchen Outdoors Balcony, Terrace Living Area Sitting area, Dining area View Quiet street view, City view, View, Garden view Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room amenities Sofa bed, Socket near the bed, Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Triple Room Room Type: Triple Room Size: 28 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	General Air conditioning, Safe, Mosquito net, Fan, Trash cans Media & Technology TV, Streaming service (like Netflix), Flat-screen TV Bathroom Hairdryer, Free toiletries, Towels, Toilet paper, Toilet, Private bathroom, Bathtub or shower, Body soap, Shampoo Outdoors Balcony View Pool view, View, Garden view Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Apartment with Terrace Room Type: Apartment Room Size: 30 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Air conditioning, Private entrance, Safe, Mosquito net, Fan, Trash cans Media & Technology TV, Streaming service (like Netflix), Flat-screen TV Bathroom Hairdryer, Free toiletries, Towels, Toilet paper, Toilet, Private bathroom, Bathtub or shower, Body soap, Shampoo Kitchen Stovetop, Wine glasses, Kitchenette, Kitchenware, Oven, Refrigerator, Coffee machine, Dining table, Toaster, Kitchen Outdoors Balcony, Terrace Living Area Sitting area, Dining area View Quiet street view, City view, View, Garden view Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room amenities Sofa bed, Socket near the bed, Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Double Room Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	Bathroom Free toiletries, Towels, Toilet paper, Bathtub, Toilet, Private bathroom, Bathtub or shower, Body soap, Shampoo General Air conditioning, Safe, Mosquito net, Fan, Trash cans Media & Technology TV, Streaming service (like Netflix), Flat-screen TV View Pool view, View, Garden view Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this Hotel Sur Bacalar pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Sur Bacalar?

Check-in time for Hotel Sur Bacalar starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Sur Bacalar have a swimming pool?

Yes, this Hotel Sur Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Sur Bacalar?

Best-rates for the Hotel Sur Bacalar starts from $85 per night with includes View, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Spa, Bar, Sports/Activities, Wellness Facilities, Guest Services, Internet, Pet Friendly, Pool, Designated Smoking Area, Restaurant, Breakfast, Air Conditioner, Parking, Child Friendly with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Hotel Sur Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Sur Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Sur Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Sur Bacalar?

Based on the information reported by the owner or manager, the Hotel Sur Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Sur Bacalar?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Sur Bacalar are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $85

Price Details

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Hotel Sur Bacalar | Hotel in Bacalar

Hotel in Centro, Bacalar

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Media & Technology

View

Bedroom

Accessibility

Room amenities

Pool and Spa

Physical distancing

Cleanliness & disinfection

Bathroom

General

Media & Technology

View

Bedroom

Accessibility

Room amenities

Pool and Spa

Physical distancing

Cleanliness & disinfection

Bathroom

General

Media & Technology

Outdoors

View

Bedroom

Accessibility

Room amenities

Pool and Spa

Physical distancing

Cleanliness & disinfection

Bathroom

General

Media & Technology

Outdoors

View

Bedroom

Accessibility

Room amenities

Pool and Spa

Physical distancing

Cleanliness & disinfection

Food & Drink

General

Media & Technology

Bathroom

Kitchen

Living Area

Outdoors

View

Bedroom

Accessibility

Room amenities

Pool and Spa

Physical distancing

Cleanliness & disinfection

Food & Drink

General

Media & Technology

Bathroom

Kitchen

Outdoors

Living Area

View

Bedroom

Accessibility

Room amenities

Pool and Spa

Physical distancing

Cleanliness & disinfection

General

Media & Technology