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Hotel Casa Real | Hotel in San Andrés Cholula

| 8.8 (175 Reviews) |  1 Bathroom
Cholula Hotel | Hotel Casa Real

Hotel in Cholula, San Andrés Cholula

Hotel with a restaurant, near Great Pyramid of Cholula
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a garden, and a lobby fireplace are onsite.
Hotel Casa Real offers 32 accommodations with minibars and complimentary bottled water. Accommodations are furnished with desks and desk chairs. Beds feature down comforters and premium bedding. This San Andrés Cholula hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, 72810, Mexico

Amenities

Balcony/TerraceBalcony/Terrace
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Free toiletriesFree toiletries
  • Toilet paperToilet paper
  • Hair dryer (on request)Hair dryer (on request)
  • Private bathroomPrivate bathroom
  • SoapSoap
  • ShampooShampoo
  • TowelsTowels
BedroomBedroom
  • Down comforterDown comforter
  • Premium beddingPremium bedding
  • Bed sheetsBed sheets
  • Connecting rooms availableConnecting rooms available
  • DeskDesk
  • Desk chairDesk chair
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • LED light bulbsLED light bulbs
  • Mobile key entryMobile key entry
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Energy-saving switchesEnergy-saving switches
  • Window screensWindow screens
BreakfastBreakfast
  • Room service availableRoom service available
  • 1 restaurant1 restaurant
  • Hosted evening meal available daily for a fee of MXN 250Hosted evening meal available daily for a fee of MXN 250
  • Continental breakfast available for a fee weekdays 8:00 AM–1:00 PM: MXN 190 for adults and MXN 120 for childrenContinental breakfast available for a fee weekdays 8:00 AM–1:00 PM: MXN 190 for adults and MXN 120 for children
  • 1 bar1 bar
  • Free bottled waterFree bottled water
  • MinibarMinibar
ParkingParking
  • Onsite parking options include a garageOnsite parking options include a garage
  • Wheelchair-accessible parking and van parking availableWheelchair-accessible parking and van parking available
AccessibilityAccessibility
  • 4 on-site accessible parking spaces4 on-site accessible parking spaces
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Wheelchair-accessible van parkingWheelchair-accessible van parking
  • This property does not have elevatorsThis property does not have elevators
  • Well-lit path to entranceWell-lit path to entrance
  • Handrails in stairwaysHandrails in stairways
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Smooth flooring in roomSmooth flooring in room
  • Lever door handlesLever door handles
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stairway handrail height (inches): 43Stairway handrail height (inches): 43
  • Upper floors accessible by stairs onlyUpper floors accessible by stairs only
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Tile flooring in roomTile flooring in room
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Front entrance rampFront entrance ramp
  • Wheelchair-accessible registration desk height (inches): 43Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
ActivitiesActivities
  • Outlet shoppingOutlet shopping
  • Theme parksTheme parks
  • Bike parkingBike parking
  • Bike storageBike storage
GeneralGeneral
  • SpanishSpanish
  • EnglishEnglish
  • Fireplace in lobbyFireplace in lobby
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • At least 80% organic foodAt least 80% organic food
  • Double-glazed windowsDouble-glazed windows
  • Humane treatment of captive wild animalsHumane treatment of captive wild animals
  • Local artist showcaseLocal artist showcase
  • Communal living roomCommunal living room
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Multilingual staffMultilingual staff
  • Luggage storageLuggage storage
  • Concierge servicesConcierge services
  • Daily housekeepingDaily housekeeping
  • Porter/bellhopPorter/bellhop
  • 24-hour front desk24-hour front desk
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • GardenGarden

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18
Check-out
Check-out
A late check-out fee will be charged check-out before noon
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Fee for continental breakfast: approximately mxn 190 for adults and mxn 120 for children pet deposit: mxn 250 per stay pet fee: mxn 250 per pet, per night service animals are exempt from fees a late check-out fee will be charged hosted evening meal: mxn 250 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total (up to 33 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 250 per pet, per night, plus a deposit of mxn 250 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed property registration number 32 safety features at this property include outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Timothy
Jan 26, 2026 09:37:22 PM
Review Score:   4
Summary: Closet with no hangers No drinking glasses
See All Reviews

Room Arrangement

Room InfoFacilities
Royal Double Room
Room Size: m2
2 Double Beds
Royal Double Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Smart TV, Shower only, Balcony, Rainfall showerhead, Satellite TV service, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2
Comfort Double Room Single Use, 1 King Bed
Room Size: m2
1 King Bed
Comfort Double Room Single Use, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height desk, Doorway wheelchair width (centimeters) - 147, Low desk height (inches) - 31, Shower only, Sofa bed, Pets not allowed, Low desk height (centimeters) - 79, Satellite TV service, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, No rollaway/extra beds, Smart TV, No cribs (infant beds), Doorway wheelchair width (inches) - 58, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Basic Room
Room Size: m2
1 Double Bed
Basic Room

General

Pet-friendly room, Wheelchair-width doorways, Low-height desk, Number of bedrooms - 1, Doorway wheelchair width (centimeters) - 147, Shower only, Low desk height (inches) - 32, Satellite TV service, Wheelchair accessible, Lowered locks/deadbolt, No rollaway/extra beds, Low desk height (centimeters) - 81, Smart TV, No cribs (infant beds), Doorway wheelchair width (inches) - 58, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Classic Double Room, 2 Double Beds, Balcony
Room Size: m2
2 Double Beds
Classic Double Room, 2 Double Beds, Balcony

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Pets not allowed, Satellite TV service, No rollaway/extra beds, Smart TV, No cribs (infant beds), Balcony, Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Signature Room
Room Size: m2
2 Double Beds
Signature Room

General

Dining table, Number of bedrooms - 1, Shower only, Location - top floor, Satellite TV service, Number of living rooms 1, No rollaway/extra beds, Smart TV, No cribs (infant beds), Balcony, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Superior Double Room
Room Size: m2
2 Double Beds
Superior Double Room

General

Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Pets not allowed, Satellite TV service, Extra bed count 1, Jetted bathtub, Separate bathtub and shower, No rollaway/extra beds, Smart TV, No cribs (infant beds), Balcony, Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Hotel Casa Real pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Casa Real have a swimming pool?

No, this Hotel Casa Real does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Casa Real?

Best-rates for the Hotel Casa Real starts from $56 per night with includes Guest Services, Breakfast, Laundry, Balcony/Terrace, Bedding/Linens, Bar, Child Friendly, Internet, Security/Safety, Wellness Facilities, Fireplace/Heating, Restaurant, Toiletries with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Hotel Casa Real a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Casa Real wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Casa Real has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Casa Real?

Based on the information reported by the owner or manager, the Hotel Casa Real indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Casa Real?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Casa Real are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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