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Heartland Hotel Queenstown | Hotel in Queenstown

| 8.2 (1005 Reviews) |  1 Bathroom
Queenstown City Centre Hotel | Heartland Hotel Queenstown

Hotel in Queenstown City Centre, Queenstown

Eco-certified hotel with a fitness center and a restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, dry cleaning, and laundry facilities.
Heartland Hotel Queenstown offers 81 accommodations with hair dryers and irons/ironing boards. Satellite television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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27 Stanley Street, Queenstown, 9197, New Zealand

Amenities

Parking
TV
Security/Safety
Bedding/Linens
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately nzd 26 to 33 for adults, and nzd 13 to 17 for children credit card charges are subject to a surcharge of 1.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Kira
Sep 10, 2025 03:16:45 PM
Review Score:   8
Summary: Lovely hotel. Really friendly staff. Room was lovely with a great view but bathroom was a bit run down. Good selection at breakfast. Excellent location, Only a few mins walk down to the restaurants and attractions.
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FAQ's

Is this Heartland Hotel Queenstown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Heartland Hotel Queenstown have a swimming pool?

No, this Heartland Hotel Queenstown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heartland Hotel Queenstown?

Best-rates for the Heartland Hotel Queenstown starts from $155 per night with includes Breakfast, Child Friendly, Laundry, Kitchen, TV, Security/Safety, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Restaurant, Internet, Parking, Guest Services, Skiing, Bar, Toiletries with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Heartland Hotel Queenstown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heartland Hotel Queenstown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heartland Hotel Queenstown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heartland Hotel Queenstown?

Based on the information reported by the owner or manager, the Heartland Hotel Queenstown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heartland Hotel Queenstown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Heartland Hotel Queenstown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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