Stare Miasto Rentals Poland Lesser Poland Voivodeship Krakow Stare Miasto

H15 Palace, a Luxury Collection Hotel, Krakow | Hotel in Kraków

| 9.8 (486 Reviews) |  1 Bathroom
Stare Miasto Hotel | H15 Palace, a Luxury Collection Hotel, Krakow

Hotel in Stare Miasto, Kraków

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Change of towels is available on request.
H15 Palace, a Luxury Collection Hotel, Krakow offers 70 accommodations with minibars and safes. These individually decorated accommodations include dining tables. Beds feature down comforters. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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ul. Sw. Jana 15, Kraków, 31-017, Poland

Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toothbrush and toothpaste (on request)
  • Eco-friendly toiletries
  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Heated floor (bathroom)
  • Hair dryer
  • Towels
  • Bathrobes
  • Rainfall showerhead
  • Soap
Bedroom
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Bed sheets
  • Down comforter
  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Heating (climate-controlled)
  • Free long-distance calls
  • Iron/ironing board
  • Desk
  • Energy-saving switches
  • Free local calls
  • Eco-friendly cleaning products used
  • Safe
  • Individually decorated
  • Laptop-friendly workspace
  • LED light bulbs
  • Electrical adapters/chargers
  • Phone
  • Soundproofing
  • Slippers
  • Bulk dispenser for toiletries
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: PLN 180 for adults and PLN 90 for children
  • 1 bar
  • Minibar
  • Dining table
  • Free bottled water
  • Coffee/tea maker
  • Electric kettle
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Offsite parking within 656 ft (PLN 150 per day)
Accessibility
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual alarms in hallways
  • Wheelchair-accessible spa
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Elevator
Activities
  • Outlet shopping
  • Health/beauty spa
  • Scooter/moped rentals
  • Segway rentals/tours
  • Mountain biking
  • Indoor pool access
  • Ecotours
  • Bicycle rentals
  • Boat tours
  • Bike parking
  • Bike storage
  • Bicycle tour information
  • Full-service spa
  • Sauna
  • Indoor pool
  • Access to nearby indoor pool
  • Fitness center
Entertainment
  • Satellite channels
  • 49-inch Smart TV
General
  • Meeting rooms
  • Conference space (1184 square feet)
  • Front-desk safe
  • Water dispenser
  • Elevator
  • Banquet hall
  • Italian
  • Spanish
  • Russian
  • Ukrainian
  • English
  • Polish
  • Romance packages available
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Water dispenser
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Vegan dining options
  • Reusable tableware only
  • Local culture & ecosystem education
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • No plastic soda bottles
  • Vegetarian dining options
  • Smoke-free property
  • No plastic water bottles
Guest Services
  • Laundry facilities
  • Free cribs/infant beds
  • Dining table
  • Indoor pool
  • Access to nearby indoor pool
  • Soundproofed rooms
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Change of towels (on request)
  • Dry cleaning service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
Spa
  • 2 treatment rooms
  • Body treatments
  • Steam room
  • Massage/treatment rooms
  • Massages
  • Hot tub
  • Body scrubs
  • Spa open daily
  • Couples treatment room(s)
  • Facials

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately pln 180 for adults and pln 90 for children airport shuttle fee: pln 170 per vehicle (one-way, maximum occupancy 3) nearby parking fee: pln 150 per day (656 ft away) pet fee: pln 200 per pet, per day plus pln 540 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of pln 200 per pet, per day, plus a one-time cleaning fee of pln 540 pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation up to 22 lbs per pet
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses eco-friendly cleaning products

Reviews

Leslie
Oct 14, 2025 11:07:17 PM
Review Score:   10
Summary: All excellent
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite, 2 Twin Beds
Room Size: m2
2 Twin Beds
Junior Suite, 2 Twin Beds

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed
Room Size: m2
1 King Bed
Suite, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 1 King Bed
Room Size: m2
1 King Bed
Classic Room, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Classic Room, 2 Twin Beds

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Stare Miasto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Stare Miasto hotel have a swimming pool?

Yes, this Stare Miasto hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Stare Miasto hotel?

Best-rates for the Stare Miasto hotel starts from $235 per night with includes Air Conditioner, TV, Wheelchair Accessible, Sports/Activities, Restaurant, Eco Friendly, Breakfast, Hot Tub, Security/Safety, Bedding/Linens, Wellness Facilities, Spa, Bar, Child Friendly, Internet, Laundry, Accessibility, Business Services, Kitchen, Pool, Guest Services with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Stare Miasto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Stare Miasto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Stare Miasto hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Stare Miasto hotel?

Based on the information reported by the owner or manager, the Stare Miasto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Stare Miasto hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Stare Miasto hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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