Downtown Chicago Rentals USA Illinois Chicago Downtown Chicago

citizenM Chicago Downtown | Hotel in Chicago

| 8.9 (3616 Reviews) |  4 Bathrooms  8 Guests
Downtown Chicago Hotel | citizenM Chicago Downtown

Hotel in Downtown Chicago, Chicago

Featuring a shared lounge, a restaurant as well as a bar, citizenM Chicago Downtown is located in the center of Chicago, a 19-minute walk from Ohio Street Beach. This 4-star hotel offers a 24-hour front desk, a business center and free WiFi. Cloud Gate – The Bean is a 7-minute walk away and Chicago Symphony Orchestra is 0.6 miles from the hotel. At the hotel every room is equipped with a private bathroom. Guests at citizenM Chicago Downtown can enjoy a buffet breakfast. Popular points of interest near the accommodation include Millennium Station, Millennium Park and Shops at Northbridge. Midway International Airport is 11 miles away.

citizenM Chicago Downtown is located in Chicago.

This 280 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Wellness Facilities, Guest Services, and several others. This is a 4 star rated property and has over 3616 reviews with the average score of 8.9 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 280 Bedrooms Hotel if you want to learn more about this RBO place in Chicago. These details are authentic, as they are provided by our partner, booking.com.

This citizenM Chicago Downtown in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “citizenM Chicago Downtown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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80 East Wacker Place, Chicago, IL 60601, USA

Amenities

Air ConditionerAir Conditioner
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • BarBar
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • FitnessFitness
GeneralGeneral
  • Wifi in all areasWifi in all areas
  • Non-smoking roomsNon-smoking rooms
  • Air conditioningAir conditioning
  • ElevatorElevator
  • HeatingHeating
  • Hypoallergenic room availableHypoallergenic room available
  • Smoke-free propertySmoke-free property
  • Facilities for disabled guestsFacilities for disabled guests
Guest ServicesGuest Services
  • Baggage storageBaggage storage
  • Shared lounge/TV areaShared lounge/TV area
  • Business centerBusiness center
  • Express check-in/outExpress check-in/out
  • 24-hour front desk24-hour front desk
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
Security/SafetySecurity/Safety
  • Key card accessKey card access
  • CCTV in common areasCCTV in common areas
  • Security alarmSecurity alarm
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • CCTV outside propertyCCTV outside property
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
  • Breakfast to-go containersBreakfast to-go containers

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
We do not allow animals, only service animals are allowed. guests need to inform about the service animal before arrival, breakfast is available from 6am to 11am at $18.95 plus taxes, late check-out fee from 2pm is $69 plus taxes, the property accepts credit cards and debit cards. cash is not accepted. when booking more than 10 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.66
Location:
9.67
Staff:
8.97
Facilities:
9.07
Comfort:
9.17
Cleanliness:
9.18
Marina
Jun 4, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
King Room
Room Type: Double
Room Size: 14 m2
1 King bed(s) Bed

Bathroom

Toilet paper, Body soap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Hairdryer

General

Safe, Key card access, Trash cans, Smoke Alarm, Air conditioning, Carbon monoxide sources, Ironing facilities, Heating

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels, iPod dock, Radio, iPad

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
King Room - Accessible
Room Type: Double
Room Size: 14 m2
1 King bed(s) Bed

Bathroom

Toilet paper, Body soap, Shower, Private bathroom, Towels, Free toiletries, Toilet, Shampoo, Hairdryer

General

Safe, Key card access, Trash cans, Smoke Alarm, Air conditioning, Carbon monoxide sources, Ironing facilities, Heating

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels, iPod dock, Radio, iPad

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Roll-in shower, Entire unit wheelchair accessible, Accessible by elevator, Lower sink, Raised toilet, Emergency cord in bathroom

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
King Room - High Floor
Room Type: Double
Room Size: 14 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Toilet
King Room with Premium View
Room Type: Double
Room Size: 14 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Toilet

FAQ's

Is this citizenM Chicago Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at citizenM Chicago Downtown?

Check-in time for citizenM Chicago Downtown starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the citizenM Chicago Downtown have a swimming pool?

No, this citizenM Chicago Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Chicago Downtown?

Best-rates for the citizenM Chicago Downtown starts from $163 per night with includes Wheelchair Accessible, Wellness Facilities, Guest Services, Breakfast, Internet, Accessibility, Security/Safety, Restaurant, Bar, Entertainment, Child Friendly, Business Services, Air Conditioner, TV, Fireplace/Heating with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is citizenM Chicago Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Chicago Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Chicago Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Chicago Downtown?

Based on the information reported by the owner or manager, the citizenM Chicago Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Chicago Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Chicago Downtown are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $163
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