Altitude at Krystal Grand Cancun - All Inclusive | Resort in Cancún

| 8.1 (341 Reviews) |  5 Bathrooms  14 Guests
Punta Cancun Resort | Altitude at Krystal Grand Cancun - All Inclusive

Resort in Punta Cancun, Cancún

Set in Cancún, a 4-minute walk from Coco Bongo, Altitude at Krystal Grand Cancun - All Inclusive offers an outdoor swimming pool and fitness center. The property has a bar, as well as a restaurant serving Mexican cuisine. Free WiFi is available. At the hotel, each room includes a wardrobe and a flat-screen TV. Rooms are equipped with a coffee machine and a private bathroom, while certain rooms come with a balcony. A continental breakfast can be enjoyed at the property. Altitude at Krystal Grand Cancun - All Inclusive offers a terrace. Speaking English and Spanish at the reception, staff are ready to help around the clock. La Isla Shopping Mall is 2.1 mi from the accommodations. The nearest airport is Cancún International Airport, 11 mi from the property.

Altitude at Krystal Grand Cancun - All Inclusive is located in Cancún.

This 90 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Parking, View, and several others. This is a 5 star rated property and has over 341 reviews with the average score of 8.1 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 90 Bedrooms Resort if you want to learn more about this RBO place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Altitude at Krystal Grand Cancun - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Altitude at Krystal Grand Cancun - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Boulevard Kukulcan Km. 8.50, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Special diet meals (on request)
  • Kids' meals
  • Breakfast in the room
  • Snack bar
  • Fruit
  • Wine/Champagne
  • Bar
  • Restaurant
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Lowered sink
  • Bathroom emergency cord
Activities
  • Manicure
  • Neck massage
  • Back massage
  • Beauty services
  • Sauna
  • Kids' club
  • Yoga classes
  • Cooking class
  • Facial treatments
  • Hair coloring
  • Beach
  • Themed dinners
  • Body treatments
  • Massage chair
  • Head massage
  • Pool table
  • Locker rooms
  • Aerobics
  • Fitness center
  • Entertainment staff
  • Hair treatments
  • Pedicure
  • Beachfront
  • Live music/Performance
  • Waxing services
  • Hairstyling
  • Game room
  • Body wrap
  • Fitness
  • Spa/Wellness packages
  • Playground
  • Happy hour
  • Couples' massage
  • Spa facilities
  • Fitness classes
  • Foot massage
  • Makeup services
  • Evening entertainment
  • Full-body massage
  • Hand massage
  • Massage
  • Body scrub
  • Spa
  • Steam room
  • Haircut
Entertainment
  • Board games/Puzzles
  • Indoor play area
General
  • Air conditioning
  • Wifi in all areas
  • Safe
  • Facilities for disabled guests
  • Convenience store on site
  • Family rooms
  • Elevator
  • Non-smoking rooms
Guest Services
  • Dry cleaning
  • Ironing service
  • Concierge
  • Packed lunches
  • Baggage storage
  • Daily housekeeping
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Laundry
  • Suit press
  • Private check-in/out
  • Valet parking
  • Grocery deliveries
  • Tour desk
  • Room service
  • Babysitting/Child services
  • Currency exchange
  • ATM on site
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Key card access
  • Security alarm
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms
  • CCTV outside property
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Infinity pool
  • Kids' pool
  • Pool bar
  • Pool with view
  • Swimming pool
  • Beach umbrellas
  • Plunge pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.79
Location:
9.29
Staff:
8.33
Facilities:
8.43
Comfort:
8.98
Cleanliness:
8.74
Aug 4, 2025 07:00:00 AM
Review Score:   8
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Everything you wish in an all inclusive accommodation
Negative: No nightly entertainment
Summary: Stay was very good but boring, no nightly shows
See All Reviews

Room Arrangement

Room Info Facilities
Altitude Suite Double
Room Type: Suite
Room Size: 50 m2
2 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Shampoo, Toilet paper, Shower cap, Body soap, Free toiletries, Hairdryer, Private bathroom, Slippers, Conditioner, Toilet, Shower, Bathrobe

General

Ironing facilities, Air conditioning, Tile/Marble floor, Safe, Trash cans, Iron, Soundproof

Media & Technology

Cable channels, Telephone, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Desk

View

City view, Quiet street view, Landmark view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine, Dining table

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Pool and Spa

Pool towels, Pool with a view, Infinity Pool

Room Amenities

Non-feather pillow, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Access to private pool
Altitude Suite ocean front
Room Type: Suite
Room Size: 51 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Shampoo, Toilet paper, Shower cap, Body soap, Free toiletries, Hairdryer, Private bathroom, Slippers, Conditioner, Toilet, Shower, Bathrobe

General

Ironing facilities, Air conditioning, Tile/Marble floor, Safe, Trash cans, Iron, Soundproof

Media & Technology

Cable channels, Telephone, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Sea view, Landmark view, View, Pool view

Kitchen

Coffee machine, Dining table

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Pool and Spa

Pool towels, Pool with a view, Infinity Pool

Room Amenities

Non-feather pillow, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Access to private pool
Altitude Corner Suite Ocean Front
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed
Altitude Corner Suite Ocean Front

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Shampoo, Toilet paper, Shower cap, Body soap, Free toiletries, Hairdryer, Private bathroom, Slippers, Conditioner, Toilet, Shower, Bathrobe

General

Ironing facilities, Air conditioning, Tile/Marble floor, Safe, Trash cans, Iron, Soundproof

Media & Technology

Cable channels, Telephone, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Sea view, Landmark view, View, Pool view

Kitchen

Coffee machine, Dining table

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Pool and Spa

Pool towels, Pool with a view, Infinity Pool

Room Amenities

Non-feather pillow, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Access to private pool
Altitude Master Suite
Room Type: Suite
Room Size: 98 m2
1 Sofa bed Bed
1 King bed(s) Bed
1 Sofa bed Bed
Altitude Master Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Spa tub, Towels, Shampoo, Toilet paper, Shower cap, Body soap, Hairdryer, Free toiletries, Private bathroom, Bathtub, Slippers, Conditioner, Toilet, Shower, Bathrobe

General

Ironing facilities, Air conditioning, Interconnecting room(s) available, Tile/Marble floor, Safe, Trash cans, Iron, Soundproof

Media & Technology

Cable channels, Telephone, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sofa, Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Sea view, Landmark view, View, Pool view

Kitchen

Coffee machine, Dining table

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Pool with a view, Infinity Pool

Exclusive services

Private check-in/out in the executive lounge, Access to private pool
Altitude Corner Suite Partial Ocean View
Room Type: Double
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Shampoo, Toilet paper, Shower cap, Body soap, Free toiletries, Hairdryer, Private bathroom, Slippers, Conditioner, Toilet, Shower, Bathrobe

General

Ironing facilities, Air conditioning, Tile/Marble floor, Safe, Trash cans, Iron, Soundproof

Media & Technology

Cable channels, Telephone, TV, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Sea view, Landmark view, View, Pool view

Kitchen

Coffee machine, Dining table

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Pool and Spa

Pool towels, Pool with a view, Infinity Pool

Room Amenities

Non-feather pillow, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Access to private pool

FAQ's

Is this Punta Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Punta Cancun resort?

Check-in time for Punta Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Punta Cancun resort have a swimming pool?

Yes, this Punta Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun resort?

Best-rates for the Punta Cancun resort starts from $687 per night with includes Sports/Activities, Breakfast, Air Conditioner, Ocean View, Restaurant, Toiletries, Child Friendly, Kitchen, Laundry, Spa, Pool, Balcony/Terrace, Security/Safety, Bar, Guest Services, Entertainment, Oceanfront, Accessibility, Internet, Wellness Facilities, Parking, View, Wheelchair Accessible, Business Services with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Punta Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun resort?

Based on the information reported by the owner or manager, the Punta Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Punta Cancun resort are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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